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Implementation

What's involved in setting up your standalone system

Implementation Package

Everything needed to get Pohlen Hospital up and running

Estimated Time
~6 Hours
Hourly Rate
$165/hr
Guide estimate~$990

Professional setup and configuration by BridgePoint. Billed at actual time — this is a guide based on typical implementations.

What's Covered

Server Provisioning

Configure Pohlen's dedicated BridgePoint cloud instance, set up DIDs, configure SIP trunks

Phone Provisioning

Configure all existing handsets with BridgePoint credentials — Reception, Nurses Station, Maternity, Kitchen, Maintenance, etc.

Call Flow & IVR Setup

Configure auto-attendant, ring groups, time-based routing, voicemail boxes, and call routing rules

Number Porting

Handle the transfer of Pohlen's phone numbers from the current system to BridgePoint

Testing & Go-Live Support

Validate all call routing, test each extension, and support during cutover

About the Phones

This pricing assumes Pohlen Hospital owns the existing phones. We'll reconfigure them to work with BridgePoint — no new hardware purchase required.

If any phones need replacing, we can quote for new handsets separately.

Extensions to Configure

Based on current Pohlen Hospital setup

800
Hspt Reception 1
801
Curran, Kim
802
Hspt Reception 3
803
Nurses Station
804
Nurses Cordless
805
Maintenance
807
Kitchen
810-813
Maternity (4)
815
Clinical Quality
817
Residents Phone

Final extension list to be confirmed during planning phase

Implementation Timeline

1

Planning Call

Confirm extensions, call flow requirements, IVR script

~30 mins
2

Server & Number Setup

Provision BridgePoint instance, configure DIDs, initiate number port

~2 hours
3

Phone Provisioning

Configure each handset with BridgePoint credentials

~2 hours
4

Call Flow & IVR

Set up auto-attendant, ring groups, time routing, voicemail

~1 hour
5

Testing & Go-Live

Test all extensions, validate routing, cutover support

~30 mins
Proceed to Sign Off

Review and approve the migration